Last Updated: June 1, 2024
Welcome to JapanJourney. These Terms and Conditions govern your use of the JapanJourney website and the purchase of products through our online store. By accessing our website or placing an order with us, you agree to be bound by these Terms and Conditions.
Please read these Terms and Conditions carefully before using our services. If you do not agree with any part of these terms, please do not use our website or purchase our products.
In these Terms and Conditions:
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes. This license does not include the right to:
This license shall automatically terminate if you violate any of these restrictions and may be terminated by JapanJourney at any time.
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
All content included on the website, such as text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of JapanJourney or its content suppliers and is protected by international copyright laws.
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our website. However, we cannot guarantee that your computer's display of any color will be accurate, and product images are for illustrative purposes only. The actual product may vary slightly from the images shown.
All product descriptions, specifications, pricing, and availability information are subject to change without notice. We reserve the right to discontinue any product at any time.
By placing an order, you are making an offer to purchase the products you have selected. All orders are subject to acceptance by us. We may choose not to accept orders at our sole discretion, even after we send you an order confirmation.
Payment must be made at the time of ordering. We accept various payment methods as indicated on our website. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that the payment information you provide is true and accurate.
All prices shown on our website are in US dollars unless otherwise specified. Prices do not include shipping charges, which are calculated and displayed during the checkout process. Prices also do not include import duties, customs fees, or taxes that may be imposed by your country of residence. These additional charges are the customer's responsibility.
After you place an order, you will receive an email confirming receipt of your order. This email is not an acceptance of your order, only a confirmation that we have received it. A contract between you and JapanJourney is formed only when we ship your order and send you an order shipment confirmation email.
We reserve the right to limit the quantity of items purchased per person, per household, or per order. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address.
Orders may be canceled within 24 hours of placement by contacting our customer service team. Once an order has been processed for shipping, it cannot be canceled. Please refer to our Refund Policy for information on returns and refunds.
We offer various shipping methods and timeframes, which are displayed during the checkout process. Delivery times are estimates only and are not guaranteed. We are not responsible for delivery delays caused by shipping carriers, customs delays, or other factors outside our control.
For international orders, you are responsible for all import duties, customs fees, and taxes imposed by your country of residence. These charges are not included in the purchase price and will be collected by the delivery carrier or customs authority. Please check with your local customs office for more information before placing your order.
We may be unable to ship certain products to specific countries due to import/export restrictions or other regulatory issues. If we cannot ship a product to your location, we will notify you as soon as possible.
The risk of loss and title for products you purchase pass to you upon our delivery to the carrier. It is your responsibility to file any claims with carriers for damaged and/or lost shipments.
Please refer to our separate Refund Policy for detailed information about returns, refunds, and exchanges.
We warrant that our products will be free from defects in materials and workmanship under normal use for the warranty period specified on the product page or in the product documentation. This warranty does not cover damage resulting from misuse, accidents, or normal wear and tear.
To the maximum extent permitted by law, we disclaim all other warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
The JapanJourney name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of JapanJourney or its affiliates or licensors. You may not use such marks without our prior written permission.
All intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the website and its content are owned by JapanJourney or its suppliers and content providers. Neither these Terms and Conditions nor your use of the website transfer any ownership rights to you.
Our website may allow you to post content such as reviews, comments, and ratings. By posting content on our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You represent and warrant that you own or control all rights to the content you post and that the content does not violate these Terms and Conditions. You agree not to post content that:
We reserve the right (but not the obligation) to remove or edit any content posted on our website at our sole discretion.
To the maximum extent permitted by law, JapanJourney and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with these Terms and Conditions or your use of our website or products, even if we have been advised of the possibility of such damages.
In no event shall our aggregate liability exceed the greater of one hundred dollars ($100) or the amount you paid for the product(s) or service(s) giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
You agree to indemnify, defend, and hold harmless JapanJourney and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your violation of these Terms and Conditions.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Japan, without giving effect to any principles of conflicts of law.
Any dispute arising out of or relating to these Terms and Conditions or your use of the website or products shall be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
The arbitration will be conducted by the Japan Commercial Arbitration Association under its rules for consumer-related disputes. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator may award the same damages to you individually as a court could, and may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.
By agreeing to these Terms and Conditions, you and JapanJourney are each waiving the right to a trial by jury or to participate in a class action or representative proceeding. This arbitration provision shall survive termination of these Terms and Conditions.
We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions on this page and updating the "Last Updated" date at the top of this page. You are advised to review these Terms and Conditions periodically for any changes.
Your continued use of the website after we post changes to these Terms and Conditions constitutes your acceptance of those changes. If you do not agree to the revised terms, please discontinue your use of our website.
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms and Conditions, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and JapanJourney regarding your use of our website and the purchase of our products.
If you have any questions about these Terms and Conditions, please contact us at:
